Mandatory Training

Mandatory Training

All of Dolphin Wellness Disability Support workers need to have Certificate III /IV In Individual Support (Disability) or equivalent. Mandatory training is training that employees must complete if they work for Dolphin Wellness Disability Support. Completing your mandatory training helps you to keep the workplace safe and meet your responsibilities as a Dolphin Wellness Disability Support employee.

All Dolphin Wellness Disability Support staffs must complete core mandatory training. Depending on your role or the area you work in, you may be required to complete extra training essential for that role/location.

Core mandatory training

Hand Hygiene

Effective Hand Hygiene is the single most important strategy in preventing health care associated infections.

 Hand Hygiene is a general term referring to any action of hand cleansing. It includes:

• Washing hands with the use of a water and soap or a soap solution, either non-antimicrobial or antimicrobial  OR

• Applying a waterless antimicrobial hand rub to the surface of the hands (e.g. alcohol-based hand rub). 

When performed correctly, hand hygiene results in a reduction of microorganisms on hands. 

Privacy Module - Know Your Boundaries

On successful completion of this training, you will be better able to identify and describe:

• Your privacy obligations as a Dolphin Wellness Disability Support employee.

• Where to go for further privacy guidance and information

• What constitutes a breach of privacy and consequences of these breaches

• What can help you if you need to report a breach of privacy

• How you can advocate for the privacy of staff, patients and families.

Introduction to Work, Health and Safety

On completion of this training you will be able to:

• Identify your roles and responsibilities for WHS

• Define the roles and responsibilities of the Person Conducting the Business or Undertaking (PCBU), officers, managers, supervisors, workers, patients, clients and families

• Identify, manage and reduce risks

• Recognise your responsibility for incident reporting.  

Basic Life Support 

As a health care worker, you must be given the opportunity to maintain current skills and knowledge in Basic Life Support. The aim is to familiarise participants with the Australian Resuscitation Council requirements for preparing Basic Life Support: 

• List the steps in the Australian and New Zealand Commitee on Resuscitation(ANZCOR) flow chart to provide Basic Life Support

• Outline the steps involved in the DRSABCD Basic Life Support Flowchart

• Apply the BLS DRSABCD algorithm to a simulated scenario.

Child Wellbeing and Child Protection

This educational training provides a summary of essential information for health care staff about their child protection responsibilities. All staffs must complete the mandatory Child Wellbeing and Child Protection course and Working with children check.

Person Centred Care  

This training is designed to assist staffs maximise their ability to provide care which is person centred:

• Involve clients, families and carers in sharing information and decision making about their care

• Draw learning from clients and carer’s experience

• Provide care that reflects the clients’ preferences and values

• Involve the clients and others to ensure continuity of care

• Promote dignity and respect for the clients.